TG321 Privacy Policy & Data Protection Guidelines

Introduction

TG321 is one of Bangladesh's most trusted online betting and gaming platforms. Our website tg321.betoffers Sports Betting, Live Casino, slots, and much more. But beyond providing great services, protecting your personal data is equally important to us.

This Privacy Policy This ("Privacy Policy") applies to the website and mobile application operated by TG321. It outlines what information we collect, how we use it, how long we retain it, and what rights you have. By using our platform, you agree to the terms of this Privacy Policy.

We believe that an honest, transparent relationship is the foundation of lasting trust. That's why TG321's Privacy Policy is not written in complex legal language — it's written in plain, simple terms for you.

What Information Do We Collect?

Under TG321's Privacy Policy, we only collect information that is necessary to provide you with the best possible service. The data we collect falls into two categories:

Information provided directly by you:

• Full name, date of birth, and nationality
• Email address, phone number, and residential address
• Copy of national ID, passport, or driving license (for KYC verification)
• Payment method details (bank account number, mobile banking number)
• Username and password provided at the time of account registration

Automatically collected information:

• IP address and device type (mobile, tablet, desktop)
• Browser and operating system information
• Date, time, and list of pages visited on the website
• Gaming history, betting patterns, and transaction records
• Browsing behavior collected through cookies and web beacons

How Is Your Information Used?

Your information at TG321 is used only for specific, legitimate purposes. We never sell your data or share it with third parties without authorization. The primary use cases are outlined below:

• Account Management: Your identity information is used to create, verify, and secure your account.
• Financial Transactions: Payment information is required to process deposits, withdrawals, and bonus payouts.
• Legal Obligations: Certain data must be retained to comply with Anti-Money Laundering (AML) regulations and responsible gaming policies.
• Service Improvement: Usage patterns are analyzed to continuously improve your experience.
• Communication & Support: Email or phone may be used to send essential notifications, promotional offers, and customer support communications.
• Security Monitoring: To detect and prevent fraud, spam, and suspicious activity.

Under our Privacy Policy, TG321 allows you to opt out of marketing communications at any time. Simply reach out to our support center.

Sharing Information with Third Parties

TG321's Privacy Policy strictly prohibits the sale or commercial transfer of your data. However, in the limited circumstances below, certain information may be shared with necessary partners:

• Payment Processors: Necessary information is shared with bKash, Nagad, or banking partners to complete transactions.
• Regulatory Authority: In response to lawful requests from licensing authorities or law enforcement agencies.
• Technology Service Providers: Cloud storage, analytics, and cybersecurity service providers operate under strict confidentiality agreements.
• Game Software Providers: Limited data may be shared with relevant providers to ensure proper game functionality.

Every third-party partner is contractually bound to comply with our privacy policy. There is absolutely no compromise on the protection of your data.

Cookie Policy

TG321 uses cookies to enhance your browsing experience and maintain platform functionality. Cookies are small text files stored on your device. The types of cookies we use:

• Essential Cookies: Essential for login sessions, security, and core site functionality.
• Performance Cookies: Helps analyze site speed and usage patterns.
• Functional Cookies: Used to remember your preferred language, games, or settings.
• Marketing Cookies: Used to show relevant offers and advertisements. You can disable this at any time.

You can manage your cookie preferences at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain site features.

Data Retention Period

How long TG321 retains your data depends on the type of information and applicable legal requirements. The general guidelines are:

• All personal information is retained for as long as your account remains active.
• Even after account closure, transaction records may be retained for up to 5 years in accordance with regulatory requirements.
• AML (Anti-Money Laundering) documents must be retained for a legally specified period.
• Data used for marketing communications will be deleted once you opt out.

Once the retention period expires, your data is securely deleted or anonymized to prevent recovery by any party.

Your Rights

Under TG321's Privacy Policy, you have the following rights. To exercise any of these rights, please contact our Help Center Contact Us:

• Access: You have the right to know what information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or incomplete information.
• Right to Erasure: Under certain circumstances, you may request that your data be deleted.
• Right to Object to Processing: You have the right to object to your data being used for marketing or profiling purposes.
• Data Portability: You have the right to receive your personal data in a structured, portable format.
• Withdrawal of Consent: You may withdraw your consent at any time, though this will not affect any processing that has already taken place.

Protection of Minors

TG321 is strictly for users aged 18 and above. We do not collect data from minors or allow them to register under any circumstances. Age verification is mandatory during the registration process.

If we become aware that a minor has created an account, that account will be immediately closed and all associated data will be deleted. We Responsible Gaming strongly believe in this policy.

Policy Changes & Updates

TG321 may update this Privacy Policy from time to time. For significant changes, we will notify you via email or an on-site notification. The date of each update will be noted at the top of the document.

Continued use of the site after any updates will be considered your acceptance of the revised policy. We recommend visiting this page regularly to stay informed.

Last Updated: January 2026  |  Version: 2.1

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact our Data Privacy Team directly. We typically respond within 48 hours.

• Email: privacy@tg321.bet
• Help Center: tg321.bet/help-center
• Live Chat: Click the chat icon at the bottom right of the site